Home Loan Sales Associate - Surry Hills

Job Description As an Aussie Home Loan Sales Associate, you’ll work primarily from our thriving Aussie store in Surry Hills . In this role, you’ll handle inbound enquiries and make outbound contact with leads to see if we can support them along their home loan journey. Key responsibilities of an Aussie Associate: Speak with customers to understand their needs and determine how we can help. Qualify inbound and outbound leads and book pre-qualified appointments into brokers’ calendars. Identify opportunities for cross-selling and upselling, and provide exceptional customer service to ensure a positive experience for our customers. Develop strong relationships with our broker partners to drive business growth and increase revenue. Stay up-to-date with industry trends, products, and services to maintain expertise and make informed recommendations to customers. Collaborate with the sales team to achieve individual and team targets, and contribute to a positive and inclusive work environment.