Hollister Co. - Assistant Manager m/w/d, Atrio

The Position as Assistent Manager (m/w/d) is very dynamic. He/She is responsible for the increase of our sales results, develops strategies to improve customer experience, coordinates store operations and leads a team of employees. While maintaining an overview of our business processes, the Assistant Manager opens and closes the store and ensures that everything runs smoothly. The Assistant Manager is responsible for updating the collection, giving styling tips and comprehensive product knowledge. Furthermore, he/she is responsible for recruitment, hiring and personnel development of the store staff. It is expected that he/she gives his/her best every day. With our philosophy of internal promotion, our Assistant Managers have the opportunity to develop into future leaders of our store's organization.

Deine Aufgaben
Kundenservice
Vertriebsmanagement und -analyse
OMNI-Channel Verkaufsabwicklung
Präsentation des Stores und Betreuung der Verkaufsfläche
Organisation des Laden- und Lagerbetriebes
Personalmanagement
Personalschulung und -entwicklung
Kommunikation
Schadenverhütung und Sicherheit


The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You'll Do
Customer Experience
Drive Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection