Surgo PTY Ltd
1 year ago
Hindi Speaking Customer Service Agent
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Company information
- Company
- Surgo PTY Ltd
- Location
- South Africa, Western Cape, Cape Town Region, Cape Town City Centre South Africa
- Posted
- 1 year ago
Job description
Role Overview We are seeking fluent Hindi speakers to join our hybrid chat and email support team. In this role, you will handle customer queries in a professional, efficient, and friendly manner all from the comfort of your home. Key Responsibilities Respond to customer queries via chat and email in Hindi (and English when required) Provide accurate information and resolve customer issues promptly Maintain clear, concise, and professional written communication Log all interactions in the company's database and maintain accurate records of customer inquiries and resolutions. This role requires strong communication and problem-solving skills, with the ability to work independently and as part of a team. The ideal candidate will be a fluent Hindi speaker with excellent written and verbal communication skills, and the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Required skills
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