Sign up to save this job, get alerts, and apply with an optimized CV.
Helpdesk & Support (w/m/d) sought! Ref.Nr. 4117!
Full Time
Entry Level
Job description
We are looking for a Helpdesk & Support (w/m/d).
Tasks
- Installation, configuration, testing and delivery of workstations
- Regular hotline support (1st & 2nd Level) via phone and email/tickets
- Error analysis and elimination in direct contact with end users; customer communication through various channels (internal social media, email, newsletter)
Qualification
- Completed education in the IT sector
- At least 3 years of experience in end-user support (phone, email, ticket system, 1st & 2nd Level) as well as installation, configuration and provision of workstations
- In-depth knowledge of error analysis and elimination
- Knowledge of client operating systems (at least Windows) and standard applications (Office, SAP, …)
- Possess a professional demeanor in customer communication through various channels (internal social media, email, newsletter)
- Fluent German and good English skills
Type of employment: Permanent position (part-time possible)
Location: Berlin
Start: as soon as possible
If interested, please share your salary expectations and availability with us. We look forward to your application in a Word-readable format under reference number 4117.
If you have any questions, Nadezda Baldandorzhieva (+49 176 427 481 65) is happy to help.
Find more English-speaking jobs in Germany on Arbeitnow
Required skills
Sign up to apply
Create a free account to apply for this job and get access to:
- AI-powered CV optimization for this specific job
- Save jobs and create custom alerts
- See your CV match score for each job
Company information
- Company
- agex IT gmbh
- Location
-
Berlin
Germany - Posted
- 6 months ago
Interested in this position?
Create your free account and tailor your CV to match this job.