Helpdesk Employee Customer Service

What you will do As Helpdesk Employee Customer Service, you contribute to a positive customer experience by providing professional and friendly support. You are the first point of contact for customers and help them with various questions about invoices, requests, cancellations, etc. Whether it's about subscription questions or an invoice, you ensure that customers feel heard and helped. With your customer-focused attitude and solution-oriented approach, you play a crucial role in providing excellent service to our customers. Requirements: • You have a high school diploma or equivalent; • You are fluent in Dutch and English; • You have experience in a similar role or in a customer-facing position; • You are able to work independently and as part of a team; • You are flexible and willing to adapt to changing priorities. What we offer: • A dynamic and supportive work environment; • Opportunities for professional growth and development; • A competitive salary and benefits package; • Flexible working hours and remote work options; • A fun and collaborative team culture.