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Helpdesk Manager (m/w/d)
Full Time
Lead
Job description
We are looking for you!
Become part of our expansion - Start as Helpdesk Manager (m/w/d) at the earliest possible time.
What we offer:
- Attractive remuneration – You will receive a fair compensation for your performance.
- Unlimited employment contract - For your planning security, we offer you an unlimited employment contract.
- Vacation – For sufficient relaxation, you will get 28 days of vacation from us.
- Career opportunities – At our company, numerous career advancement possibilities are open to you.
- – We will thoroughly prepare you for your new tasks.
- Independent work – You have the opportunity to bring in your skills independently.
- Safe working place – We have been in business since 2000 and offer you long-term perspectives.
- Variety of tasks – You can look forward to diverse and challenging tasks.
- Benefits – Free coffee, water, and fruit are available to you.
Your mission:
- 1st- and 2nd-level support for our employees (Windows, macOS, iOS, Android)
- Administration and maintenance of the Microsoft-365 environment
- Management and care of devices via Microsoft Intune
- Setup and maintenance of workplace systems and telephone systems
- Support in network infrastructure (patching, cabling, error searching)
- Maintenance of IT inventory, documentation, and inventory management of devices
- Assistance with IT procurement and management of supplier contacts
- Prioritization and processing of tickets in Jira Service Desk
Your profile:
- Experience in IT support (Windows, macOS, iOS, and Android)
- Fundamental knowledge of Microsoft 365 (Entra, Exchange online, Teams, OneDrive, Intune)
- Experience with Microsoft Intune (device management, compliance, deployment)
- Knowledge in the administration of telephone systems (e.g. VoIP)
- Basic network knowledge (Ethernet, VLAN, patching, cabling)
- Organizational talent and sense of responsibility for IT equipment and inventory
- Experience with ticket systems, preferably Jira Service Management
- Excellent communication skills in German and English
- Friendly, service-oriented, and professional demeanor
Your contact:
Miles Kettner
Recruiting
Phone: +49 (0) 30 2244506-48
Email: [Find Jobs in Germany on Arbeitnow](mailto:)
Required skills
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Company information
- Company
- Autohaus Royal GmbH
- Location
-
Berlin
Germany - Posted
- 7 months ago
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