ANCHOR GRUP
1 month ago
Junior Helpdesk
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Company information
- Company
- ANCHOR GRUP
- Location
- Bulevardul Timișoara 26Z, 061331 București, România Romania
- Posted
- 1 month ago
Job description
Responsibilities:
- Provides timely and efficient assistance to users via phone, email, remote, or in person;
- Resolves hardware, software, and network issues;
- Installs, configures, and maintains workstations, laptops, printers, and other peripherals;
- Monitors and maintains the IT infrastructure to ensure service continuity;
- Manages user accounts and access permissions;
- Assists with IT projects and initiatives.
Requirements:
- Solid knowledge of Windows operating systems (Mac optional), Active Directory management knowledge;
- Experience working with the Microsoft Office suite of applications;
- Familiarity with troubleshooting and configuring computer networks, network protocols (TCP/IP, DNS, DHCP), knowledge of Cisco equipment configuration;
- Familiarity with remote support applications;
- English language – intermediate/advanced level.
Required skills
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