Helpdesk Agent with English/English & Spanish

Innovative Minds Powering Data-Driven Excellence

We are looking for a Helpdesk Agent with English/English & Spanish to join our team.

This is a good job for you if you want to develop a career in the Market Research field and work with diverse people.

What Can You Expect to Be Doing as a Helpdesk Agent with English & Spanish:

• Call customers to support them in registering their accounts on online platforms and using certain devices;
• Maintain contact with customers during the market research studies in which they participate;
• Use a concise and polite way of addressing, respecting the point of view of each interlocutor;
• Introduce, validate, and process data in accordance with the established norms;
• Perform data control in order to identify and correct errors.

The Helpdesk Agent with English & Spanish job might be a good fit for you if you have:

• Advanced English & Spanish level;
• Advanced Microsoft Office Suite;
• Ability to understand the client's needs and actively listen;
• Analysis and synthesis skills;
• Night shift availability required.