Help Desk Support

Job description: Impact Advisors is a USA-based healthcare technology company specializing in staff augmentation services for medical practices, hospitals and health systems in the United States. At Impact Advisors, our team comes first—we are dedicated to fostering professional and personal growth for every employee. We provide opportunities for skill enhancement, continued education, and career advancement, all while increasing your earning potential. Our supportive training programs and guidance enable you to develop new skills and stay up-to-date with industry trends. As a Help Desk Support representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring timely resolution of their inquiries. You will also have the opportunity to work closely with our internal teams to identify and resolve system issues, as well as contribute to process improvements. This role is ideal for individuals who are passionate about delivering outstanding customer experiences, possess excellent communication skills, and thrive in a fast-paced environment.