Irium - Mexico
1 year ago
Help Desk Analyst
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Company information
- Company
- Irium - Mexico
- Location
- México Mexico
- Posted
- 1 year ago
Job description
We are looking for a Help Desk Analyst with the following profile:
REQUIREMENTS:
- 1 year of experience in similar positions
- Management of Service Desk tools
- Knowledge of Service Desk tools.
- Customer service
FUNCTIONS:
- Provide first-line support to users experiencing software and hardware issues.
- Provide and offer suitable solutions to reported software and hardware problems. • Be the link between customers and the technical department.
- Maintain established service levels.
- Perform attention and follow-up on all received tickets.
WE OFFER:
- $8,500 net already tax-free
- Labor law benefits
- 100% payroll
- Rolled hours
- Work 15 minutes from Polanco metro
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