Healthcare Security Officer

At Paladin Security, our mission is simple: Making the World a Safer and Friendlier Place — because we CARE. We hire the best and develop them into the industry’s most trusted leaders. If you're passionate about community safety, teamwork, and personal growth — we want to meet you!

We’re hiring full-time and casual Healthcare Security Officers at Dr. G.B. Cross Memorial Hospital. You’ll play a vital role in patient and staff safety while delivering exceptional service in a healthcare environment.

Former Paladin Security employees are not eligible for rehire.

Key responsibilities:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Requirements

• Clear Criminal Record Check (Letter of Conduct)
• Clean Vulnerable Sector Check
• Standard First Aid & CPR – Level C (CSA-approved)
• Immunization records for MMR, Varicella, and 2-step TB skin test
• Valid G Class Driver’s License
• Fluent English (oral and written)
• High school diploma
• Must be at least 19 years of age
• Must be a current resident of the Clarenville area
• Certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)

• Applicants without these can complete Paladin's paid training with a 6-month commitment

• Prior work in security, healthcare, law enforcement, or related fields
• Strong communication and problem-solving skills
• Proven ability to remain calm under pressure and during emergencies

Benefits

• Competitive wages and benefits
• Free uniforms
• Paid vacation & sick time
• Dry cleaning/tailoring allowance
• Code of Conduct reimbursement
• Professional training and career advancement
• Inclusive and supportive workplace culture