Healthcare Client Support Specialist - EST Hours (Remote)

I STA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Healthcare sector. Our client is transforming the way nurses connect with healthcare facilities by offering an on-demand staffing platform — think “Uber, but for nurses.” We help healthcare facilities find qualified nurses to fill shifts quickly and efficiently, while empowering nurses to choose shifts that fit their schedule. We’re looking for a dedicated, tech-savvy Client Support Specialist to join our dynamic team. As a key member of our Client Support team, you will be responsible for providing exceptional customer service to our healthcare facility clients, ensuring their needs are met and their satisfaction is ensured. You will be the primary point of contact for our clients, handling their inquiries, resolving their issues, and providing them with timely and accurate information. You will also be responsible for maintaining accurate and up-to-date records of client interactions, as well as identifying and escalating any potential issues or concerns to our management team. If you are a motivated, results-driven individual with a passion for delivering exceptional customer service, we want to hear from you! We offer a competitive salary, comprehensive benefits package, and a dynamic work environment that values work-life balance. If you are interested in this exciting opportunity, please submit your application, including your resume and a cover letter, to [insert contact information].