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Delivery Hero

2 months ago

Head of Quick Commerce: CX & Service Ops Leader

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Company information

Company
Delivery Hero
Location
Singapore Singapore
Posted
2 months ago
View all jobs at Delivery Hero

Job description

foodpanda, part of the Delivery Hero Group, is seeking a Head of Quick Commerce for CX & Service Operations. This role leads strategic program management and launches, owning regional customer experience metrics and partnering with Product and other functions to drive scalable improvements across markets.

The candidate will mentor a team, prioritize initiatives, and champion stakeholder needs to shape marketplace strategies and policy decisions.

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