Head of People & Culture (m/w/d)

We are looking for an experienced professional to play a key role in continuously developing and furthering our company culture. You will establish a work environment that inspires, supports, and binds our employees, and position us as an attractive employer in the ticketing industry. You will develop and implement modern people & culture strategies that are closely linked to our business goals. Additionally, you will act as a competent partner for the management team. You will work closely with all department heads and employees to ensure the success of our team. We offer an innovative and dynamic environment with flat hierarchies, agile processes, and a strong focus on personal development.

We are an innovative company in the ticketing and events industry. We combine long-standing experience from event, leisure, sports, and trade fair sectors with the latest technology to create an intuitive software solution. Since 2014, our team of around 80 employees has been working together with great enthusiasm to ensure a smooth process before, during, and after an event.

Tasks

• You will be responsible for independently managing the entire spectrum of P&C operations and ensuring a smooth process for all personnel-related processes.
• You will lead the department of employee care and development in a professional and disciplinary manner, based on modern P&C strategies, and promote the development of your team.
• You will implement digital P&C processes or optimize existing processes (e.g., in recruiting, onboarding, offboarding) in line with company goals.
• In your area of responsibility, you will develop and implement talent management strategies to identify, foster, and retain talents (e.g., through performance management and succession planning).
• You will be a knowledgeable contact and negotiation partner for the works council and be responsible for constructive and solution-oriented cooperation in all personnel and labor law matters.
• You will advise the management team on all strategic people & culture issues and ensure compliance with all labor laws.

Qualification

• Hands-on mentality: You live an active leadership style, dive deep into operational processes, critically question them, and drive their optimization forward.
• Outstanding leadership skills: You possess the ability to coach your team, motivate them, and empower them to achieve their best (empower) combined with clear leadership principles.
• Experience in dynamic environments: You bring fundamental experience in leading teams in fast-paced environments, ideally in startups or scale-ups.
• Strategic and labor law knowledge: you possess excellent knowledge of labor laws and the design of modern P&C guidelines.
• Handling change and prioritization: You know how to set priorities effectively and keep a clear head even in times of constant change.
• Business orientation: You have a strong understanding of business, allowing you to align P&C strategies directly and measurably with company goals.

Benefits

• Modern Apple hardware
• Work-Life-Balance: Company fitness (Urban Sports membership), flexible working hours, and home office, 2 days of company holidays
• You will have access to our modern and central office with a beautiful view of Cologne's cathedral, social area, snack, and fruit flat
• JobRad: Lease your new dream model through us
• Good insurance: benefit from company-sponsored disability and old-age insurance
• A open and appreciative atmosphere in the workplace and beyond - enjoy with us unique summer festivals, Christmas parties, and various other team activities

In addition to the professional requirements, we are looking for people who fit in. Insights into work and company culture can be found on our kununu profile and Instagram, feel free to drop by!

Are you interested in shaping the growth of ticket i/O actively? Then we look forward to your application! Please submit additional questions or apply directly with your resume, salary expectations, and possible start date to Yvonne.

We are looking forward to your application!
Your team from ticket i/O

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