Head of Netzwerk-IT-Operations & IT-Administrator (m/w/d)

You've been on the administration road trip for a long time and ready for the next step? Leadership experience and management tasks are already part of your daily routine?

The exchange with customers is fun, and you count yourself among very communicative people? You move confidently at the top level, but can just as easily dive deep into technical details?

As an experienced network administrator, you feel at home in end-to-end cases and system applications, and topics like LoRa, servers, gateways, monitoring, and operational operation do not scare you - on the contrary?

And leadership lies with you, responsibility motivates you, and you're burning for change?

Then you're exactly right here and have the chance to start as part of our team!

Aufgaben

The task area

„Your playground“

• Overall responsibility for the IT operations department with a focus on network and platform operation

• Professional leadership, development, and motivation of an interdisciplinary technical IT team

• Ensuring high availability, security, and scalability of network operations (applications, software, Docker, Kubernetes) in critical applications

• Responsibility for the setup and operation of various systems, client infrastructure, and software, as well as SOC and service desk

• Monitoring operational KPIs, SLA compliance, and incident management

• Close cooperation with product development, engineering, and management for stable service delivery

• Support and process support at second- and third-level support for client/server environments

Qualifikation

Knowledge and skills

„Your toolbox“

• 5 years of professional experience as a network administrator

• Relevant leadership experience for larger IT operations teams, ideally in service- or carrier-oriented environments

• In-depth knowledge and experience in the following areas of information technology:

- Development of IT architectures

- Network technology and administration (Linux, Docker, network software)

- IT security infrastructure, routing & switching

- Low-code and open-source projects

• Experience in implementing and documenting IT processes and security controls

• Sense of responsibility, enthusiasm, readiness to act, and persuasiveness

• Confident appearance and excellent communication skills even in conflict situations

• Very good German language skills

Nice to have

„Your extras in your luggage“

• Experience in conducting IT projects as well as service management according to ITIL

• Practical experience/certification in the field of service management (ITSM)

Benefits

This is what we can offer you

„Your treasure chest“

• A career at a future-proof company with a unique corporate culture

• A modern and fair remuneration model that is oriented towards your qualifications, responsibility, and success

• A balanced work-life balance with 28 vacation days

• High-end full equipment for your new role

• A wide range of further education and certification opportunities

• We offer you the opportunity to work from home

• In the office, we have „NO dress code“ - wear what makes you feel good!

• The possibility for a contribution to your occupational pension plan

• Free cold and warm beverages

• A nearby sports and trampoline park (Sportpark Hilden / HiFly)

• Good connection to the public transportation network, direct bus stop right in front of the office, but also a large employee parking lot is available

• Spontaneous visit to an ice cream wagon during the summer months

• The opportunity for support in public transportation (job ticket)

• A closely knit team with a cooperation- rather than competition atmosphere

You have it in your hands!

We want you to experience the peak of your career at ituma! Apply now digitally with your salary expectation and earliest possible start date at ituma!