Head of IT Support (m/f/d)

The primary objective of this role is to take over the leadership and coordination of the IT teamManaging and developing a team of approximately 10 IT professionalsOverseeing IT operations and support servicesActing as a strategic partner to the Director of Information SecuritySupporting IT strategy development and executionHandling topics such as licensing, governance, and complianceEnsuring efficient use and administration of collaboration and identity tools (e.g., Okta, Slack, Jira) Strong experience in IT management and team leadershipHands-on mentality with the ability to operate both strategically and operationallySolid understanding of cloud environments (minimum requirement)Experience with IT governance, licensing, and regulatory frameworksA proactive, and solution-oriented mindsetStrong stakeholder management and communication skillsFluent English A highly motivated team and an open way of communication IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.

Responsibilities

The primary objective of this role is to take over the leadership and coordination of the IT teamManaging and developing a team of approximately 10 IT professionalsOverseeing IT operations and support servicesActing as a strategic partner to the Director of Information SecuritySupporting IT strategy development and executionHandling topics such as licensing, governance, and complianceEnsuring efficient use and administration of collaboration and identity tools (e.g., Okta, Slack, Jira)

Benefits

A highly motivated team and an open way of communication