Head – Business Operations & Customer Excellence

At Denave , we are partnering with group companies within the larger ecosystem to hire transformational leaders who can drive operational scale, customer excellence, and business growth. One such exciting opportunity is with Washroom Hygiene Concepts Private Limited (WHC) — a leading hygiene solutions organization and a group company within the UDS Group ecosystem. WHC is one of India’s leading Hygiene Solutions providers, offering comprehensive and specialized hygiene services across industries, including commercial spaces, institutions, and residential areas. As a key member of the WHC leadership team, you will be responsible for driving business growth through strategic planning, process improvements, and customer-centric initiatives. Your primary focus will be on developing and implementing operational strategies that drive revenue growth, improve customer satisfaction, and enhance overall efficiency. You will also work closely with cross-functional teams to identify and prioritize key projects, develop project plans, and ensure successful execution. Additionally, you will collaborate with the WHC leadership team to set goals, establish metrics for success, and track progress against those metrics. This is an exceptional opportunity to join a leading hygiene solutions provider and make a meaningful impact on the organization’s growth and customer satisfaction.