HCLTech
3 weeks ago
HCLTech is hiring for International Contact Center - Senior Process Associate on 28th and 29th Aug, 2026 (Inbound calls)
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Company information
- Company
- HCLTech
- Location
- India, Tamil Nadu, Chennai India
- Posted
- 3 weeks ago
Job description
HCLTech is hiring for International Contact Center - Senior Process Associate on 28th and 29th Aug, 2026 (Inbound calls)
Walk-in Drive Details:
Date: 28th and 29th Aug, 2026 - Friday and Saturday
Location: HCL Tech, Tower 4 Ground floor
Elcot SEZ, Sholinganallur, Chennai – 600119
⏰ Time: 10 AM - 3 PM
HR Contact Name: Judith
Please carry any one Government ID proof.
Job Description – International Contact Center (Voice Process - Inbound calls)
Location: Chennai, India
Business Unit: Retail Banking – Mortgages & Consumer Lending
Reporting To: Team Leader / Operations Manager
- Work Location: Sholinganallur
- Designation: Associate/ Analyst
- Process: Inbound Call
- Experience: 1-3 years in International Voice Process
- Education Eligibility: 12th Pass / Any Graduate / Postgraduate
Key Responsibilities:
- Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
- Handle inquiries related to products, services, data, and client accounts
- Manage multiple client queries efficiently using workflow tools
- Maintain accurate records of customer interactions in internal systems
- Collaborate with internal teams to resolve client issues effectively
- Ensure client satisfaction with service excellence and a customer-first approach
Regards
Judith
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