hbo-stage Bedrijfskunde: Digitalisering en Procesoptimalisatie van communicatie

#### **hbo-internship, from February 2027** *Are you the enthusiastic HBO student who enjoys investigating organizational issues and improving processes?* #### This is your challenge The Statistics Netherlands (Centraal Bureau voor de Statistiek, CBS) wants to reduce the use of paper mail and further expand the possibilities for digital communication. This applies to communication with both companies and individuals. During this internship, you will focus specifically on communication with individual research respondents. Currently, CBS almost always initially approaches research respondents via a letter sent to their home address. Digital communication, for example via email, offers opportunities to make this process more efficient, flexible and future-proof. Various initiatives are already underway within CBS to make more use of email addresses, but there are also important questions that still need to be investigated. Think, for example, of the following questions: - How can CBS effectively collect and manage email addresses of research respondents? - What legal and privacy conditions apply to building and using an email database? - What technical adjustments and facilities are needed to enable digital communication? - How should existing work processes be adapted to properly support digital communication? - How can we ensure that research respondents are approached digitally in an accessible and reliable way? Together with the Waarneeminnovatie Team (Observation Innovation Team) and colleagues from the Data Collection department, you will investigate this issue. You will map the current situation, explore opportunities for improvement and work towards concrete recommendations for CBS. #### This is your internship position at CBS Heerlen You will work in the Waarneeminnovatie Team. This team falls under the Data Collection department. We are a young, diverse and above all enthusiastic team whose goal is to renew and improve observation at CBS. #### What you bring You are following a HBO degree in Business Administration (Bedrijfskunde) or a similar program. - You are interested in process optimization, digitalization and organizational change. - You are curious, investigative and like to take initiative. - You enjoy engaging in conversation with various stakeholders within an organization. - You have a proactive, positive and assertive attitude, think in solutions, are open to feedback and tackle challenges with enthusiasm. Because all communication during the internship – both oral and written – takes place in Dutch, a good command of the Dutch language is necessary. #### What you can expect from us A pleasant learning environment in which you: - analyze existing processes together with experienced professionals and identify opportunities for improvement; - independently set up a practice-oriented research project or experiment; - map various organizational, legal and technical interests and preconditions surrounding digital communication; - learn to translate research results into concrete, well-founded and feasible recommendations for CBS. For your contribution you receive an internship allowance of € 800 gross per month (based on 40 hours per week). Together with your internship supervisor, you will agree on how to work in a hybrid manner, with flexible working hours and the option to partly work from home on your internship assignment. #### These are our conditions This concerns an internship assignment and not a work experience placement. Before you start the internship, we expect you to have an internship supervisor from your educational institution, with whom the internship has been aligned and concrete learning objectives have been agreed upon. This internship assignment is intended for students currently enrolled at an educational institution; graduates are not eligible. Find more English Speaking Jobs in Netherlands on Arbeitnow