Marriott
1 year ago
Guest Services Agent
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Company information
- Company
- Marriott
- Location
- Italia Italy
- Posted
- 1 year ago
Job description
Additional Information Job Number 25101236 Job Category Rooms & Guest Services Operations Location Bvlgari Hotel Roma, Piazza Augusto Imperatore 10, Rome, Rome, Italy, 186VIEW ON MAP (https://www.google.com/maps?q=Bvlgari%20Hotel%20Roma%2C%20Piazza%20Augusto%20Imperatore%2010%2C%20Rome%2C%20Rome%2C%20Italy%2C%20186) Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests in a friendly and efficient manner. Ensure all guest requests are handled promptly and accurately. Provide exceptional customer service to all guests, including those with special requests or needs. Maintain a high level of professionalism and attention to detail in all interactions with guests. Ensure all guest issues are resolved in a timely and satisfactory manner. Collaborate with other departments to ensure seamless service to guests. Maintain accurate records of guest interactions and requests. Perform other related duties as required.
Required skills
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