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AccorHotel

9 months ago

Guest Service Manager (m/f/d)

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Company information

Company
AccorHotel
Location
Österreich, Wien Austria
Posted
9 months ago
View all jobs at AccorHotel

Job description

What you’ll do…

  • Support the smooth operation of our daily front-office operations by leading and inspiring your team of receptionists. Your goal: to provide an unforgettable Hox experience for our guests from arrival to departure.

  • Lead your team with good example, motivate them, and keep them engaged. Support them in feeling secure and empowered, so they can create exceptional experiences for our guests – and feel free to approach you with any questions.

  • Contribute actively to the success of our company by ensuring that prices are correct, monitoring overbooking rates, and working with your team to ensure a full and satisfied house.

  • Maintain everything runs smoothly and looks professional – and find solutions together with the team for unexpected challenges

Required skills

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