AccorHotel
11 months ago
Guest Service Agent (Hotel Receptionist)
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Company information
- Company
- AccorHotel
- Location
- Australia, Victoria, Melbourne Region, Melbourne Australia
- Posted
- 11 months ago
Job description
Job Description WHAT YOU WILL BE DOING: Deliver personalised service and create memorable experiences for every guest, in every interaction, every day. Promote and encourage enrolment in ALL – Accor’s loyalty program to non-members. Manage guest check-ins and check-outs efficiently while maintaining accurate guest accounts. Handle bookings, provide clear and helpful information, and accurately enter reservations. Respond promptly and effectively to guest inquiries. Address guest requests and re…
Required skills
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