Guest Relations Executive

Additional Information Job Number 26008110 Job Category Rooms & Guest Services Operations Location JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763 VIEW ON MAP (https://www.google.com/maps?q=JW%20Marriott%20Hotel%20Singapore%20South%20Beach%2C%2030%20Beach%20Road%2C%20Singapore%2C%20Singapore%2C%20Singapore%2C%20189763) Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Respond to any questions from guests and follow up with them as needed. Provide information on hotel services, amenities, and facilities. Assist in resolving guest complaints and issues. Ensure that all interactions with guests are friendly, courteous, and professional. Maintain a high level of knowledge about the hotel's policies, procedures, and services. Demonstrate a strong understanding of the hotel's culture and values. Perform other related duties as required.