Guest Relations Executive

Job description

Job Description Assist guests with check in and checkout, and other cashiering duties Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions Handle guests’ mails, messages, and answering phone calls Maximizing room revenue by up-selling to a higher rate category and selling the highest possible occupancy rates. ...

Required skills

check-in checkout standards phone calls cashiering guests up-selling messages room keys mails occupancy rates

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