Crew Life at Sea
1 year ago
Guest Relation Manager
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Company information
- Company
- Crew Life at Sea
- Location
- South Africa, Western Cape, Cape Town Region, Cape Town City Centre South Africa
- Posted
- 1 year ago
Job description
Key Responsibilities: - Act as the primary point of contact for all guest inquiries and concerns onboard the cruise ship - Handle and resolve guest complaints in a timely and professional manner - Coordinate special requests and events for guests, such as birthdays, anniversaries, and other celebrations - Maintain a high level of customer satisfaction by anticipating guest needs and addressing any issues that may arise - Develop and maintain relationships with guests to enhance their overall ex…
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