Guest Relation Executive-Front Office

Job description

Job Description • Responsible for ongoing communication of pertinence using the logbook provided to other shifts. • Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments. • To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner. • To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that y…

Required skills

communication guest executive staff front office requests logbook relation vips departments enquiries

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