Guest Experience Attendant

Oaks Queenstown Shores Resort are looking for a friendly, flexible, and guest-focused Guest Experience Attendant to join our team, someone who can confidently assist across both Front Office and Food & Beverage operations on a full-time basis

This is a hands-on, dynamic role perfect for someone who enjoys variety and thrives in a guest-facing environment. You'll be a key part of our resort hotel experience, ensuring our guests feel welcome, well cared for, and delighted from check-in to check-out and everywhere in between.

Key Responsibilities:

• Welcome guests on arrival and handle check-ins/check-outs with efficiency and warmth
• Assist with food and beverage service in our restaurant, bar, or during in-room dining
• Provide local recommendations, handle guest requests, and respond to feedback promptly
• Deliver orders, clear tables, and maintain cleanliness of the F&B area
• Set up and pack down breakfast or function areas as required
• Coordinate with housekeeping and other departments to ensure guest needs are met
• Process payments accurately and maintain up-to-date guest records

Shift Details:

• Dual role across front office and food & beverage
• Full-time position with a minimum of 30 hours per week
• Must be available to work across the Christmas and New Year period
• Immediate start is available