Guest Experience Attendant

Job Description At Oaks Melbourne on Market Hotel, we pride ourselves on creating memorable stays by delivering seamless service across every touchpoint. We're looking for a friendly, flexible, and guest-focused Guest Experience Attendant to join our team, someone who can confidently assist across both Front Office and Food & Beverage operations. This is a hands-on, dynamic role perfect for someone who enjoys variety and thrives in a guest-facing environment. You'll be a key part of our boutique hotel's success by providing exceptional service to our guests. Your responsibilities will include: • Greeting and checking-in guests, ensuring a warm welcome and efficient check-in process. • Providing information on hotel facilities, services, and local attractions. • Handling guest requests and resolving any issues that may arise during their stay. • Maintaining accurate records of guest interactions and transactions. • Collaborating with other departments to ensure seamless service delivery. • Participating in ongoing training and development programs to enhance your skills and knowledge. In return for your hard work and dedication, we offer a range of benefits including: • Competitive salary and benefits package. • Opportunities for career advancement and professional growth. • A dynamic and supportive work environment. • Recognition and rewards for outstanding performance. • Access to ongoing training and development programs. If you're passionate about delivering exceptional guest experiences, have a strong desire to learn and grow with our team, and are looking for a new challenge, we'd love to hear from you. Please apply now!