Guest Experience Agent - Nobu Hotel Barcelona 5* GL - (Barcelona)

Full Time

Job description

Companies: Nobu Hotel Barcelona The Guest Experience Agent is responsible for answering incoming calls and directing them to guests' rooms through the telephone exchange or towards hotel staff or departments. Also, it takes and distributes messages for guests, provides information on hotel services and answers queries about public events at the establishment. Responsibilities: • Operate the telephone exchange to answer calls…

Required skills

public events barcelona hotel services hotel staff departments messages telephone exchange guest experience agent nobu hotel barcelona 5* gl central telefónica guests' rooms

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