Hyde
9 months ago
Guest Experience Agent
Sign up to save this job, get alerts, and apply with an optimized CV.
Company information
- Company
- Hyde
- Location
- Australia, Victoria, Melbourne Region, Melbourne Australia
- Posted
- 9 months ago
Job description
As a Guest Experience Agent, you’ll welcome guests and ensure a smooth, friendly experience throughout their stay. This role is perfect for someone who thrives in a fast-paced, customer-focused environment.
Key Responsibilities:
- Deliver exceptional customer service during check-in, check-out, and throughout guest stays
- Proactively manage and resolve guest feedback
- Handle credit, cash transactions, and related documentation accurately
- Promote hotel services and special offers
- Respond to phone and email enquiries promptly
Required skills
Interested in this position?
Create your free account and tailor your CV to match this job.