Guest Experience Agent

Who we are AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100 billion dollar STR industry. What we are looking for… As a Guest Experience Agent, you’ll support guests from the moment they inquire about one of our properties to the end of their stay. Additionally, you’ll work closely with our field operators to ensure that every guest has an exceptional experience. This includes coordinating logistics, answering questions, and providing personalized recommendations to make their stay unforgettable. You will be responsible for handling all aspects of guest communication, from initial inquiry to post-stay follow-up. Your goal is to exceed guest expectations by delivering world-class service and ensuring that our guests feel valued and cared for throughout their stay. What we offer… In return for your hard work and dedication, you can expect a competitive salary, comprehensive benefits package, opportunities for professional growth and development, and the satisfaction of knowing that you are making a real difference in people’s lives.