Growth Manager (TikTok Shop) - all genders

join the team

TikTok Shop is changing the entire Social Commerce landscape – and we're right there from the start. As one of the leading TikTok Shop agencies in Germany (currently ranked 2nd in the agency ranking), we already manage big names and are actively building the field.

You come from eCom, Performance Marketing or Project Management and know how to lead customers, scale processes and keep an overview in a dynamic environment? TikTok Shop experience is not necessary – we'll bring it to you. What you must bring: hunger for something new, hands-on mentality and the willingness to become an expert in one of the most exciting fields of digital marketing.

If you read 'Driving the future of Social Commerce by building and scaling high-performance TikTok Shop strategies', think 'Oh yes, I want to be part of the journey'

Then you're exactly right!

the task

• Client Leadership & Growth:
  • You take over the comprehensive care of several customers: from strategy development to implementation in TikTok Shop
  • You are the central point of contact for your customers, proactively guide them and get the maximum out of every partnership – you always think two steps ahead
  • You recognize growth potential, communicate clearly at decision-making level and excite with results
• Project- & Account Management:
  • You steer all workflows for your customers and work closely with our TikTok Shop team (Franzi as Lead, Emelie & Laurin in Creator Management)
  • You keep timelines, set clear priorities and ensure that customers are always on track
  • You establish scalable standards and processes – and implement them directly for your customers
  • You have KPIs, reportings and measures always in sight and present them sovereignly internally and externally
• TikTok Shop Strategy:
  • You develop annual strategies with, steer towards goal achievement and keep market changes in the TikTok Shop world always on your radar
  • You learn quickly, bring new trends and features actively into your customer work and become a true expert over time

you

• Experience in Project Management, Account Management or eCom – ideally in an agency or a growth-oriented environment
• No TikTok Shop experience necessary – but genuine curiosity about the topic and the willingness to take responsibility quickly
• Strength in customer leadership: You know how to build trust, manage expectations and develop customers actively
• Structured, self-responsible working style with an eye on the big picture
• Communication talent at all levels – from operational coordination to presentation to the customer

what awaits you

• A challenging, dynamic and demanding work environment in one of the leading and largest Meta & TikTok Performance Marketing agencies in the German-speaking region
• Collaboration with exciting brands like Aylashes, More Nutrition etc.
• State-of-the-art TikTok Shop studio for your customers' live streams
• Dynamic team with strong hands-on mentality and self-initiated work
• 450 sqm loft office, a relaxed working atmosphere and the coolest team events
• Technical equipment with the latest Apple products
• 30 days of vacation
• Mobility and sports: KVB JobTicket, Urban Sports Club membership, bikes, fitness studio
• Feel Good: warm lunch, healthy snack bar, free drinks & ADBAKER coffee, gaming corner

your contact person

Lukas Hildebrandt
Business Operations Lead

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