GOVERNANTA / GOVERNANTE

Job Description:

Ensure the availability of clean and tidy apartments, as well as the organization and cleaning of public areas, in accordance with the quality standards required by the brand.

Be responsible for the Governance area, involving organization, cleaning, and conservation of apartments and public areas of the hotel (social and service), orienting team, prioritizing, and distributing tasks and solving operational problems relevant to the position.
• Be responsible for the purchase, conservation, and inventory of uniforms and linens.
• Maintain contact with suppliers, attending to them, knowing their products, examining the advantages offered, preparing budgets, and making purchases after validation by the superior.
• Supervise the activities of the Laundry (external or internal).
• Participate in the preparation of the annual budget, together with the superior, as well as follow up on the Real X Orçado.
• Be responsible for maintaining the hotel's decoration, involving tapestry, floristry, and art objects.
• Control purchases in the Governance department, checking product types, prices, quantities, etc., and correcting any differences, validating with management if necessary.
• Maintain contact with other departments to solve various issues related to the area of operation.
• Be responsible for controlling 'Found and Lost' items until their rightful delivery to the guest or final destination, paying attention to storage deadlines.
• Ensure compliance with the goals established in the management contract.
• Ensure the execution of processes and procedures of the 'Self-Control' area.
• Coordinate team under your responsibility, selecting, training, evaluating performance, and motivating the level of motivation of collaborators.