Global IT Service Delivery Lead (Hybrid)

A global food company is seeking a Head of Service Delivery to lead and transform its IT services. This role requires deep technical expertise and strong leadership skills to ensure efficient service delivery aligned with the company's business goals. Candidates should have 10 years of experience in IT, particularly in Service Delivery, and a strong background in Microsoft 365 administration. The position offers hybrid work options and a competitive compensation package in a collaborative environment that values diversity, equity, and inclusion. Key responsibilities include: • Developing and implementing strategic plans for IT service delivery to drive business outcomes; • Building and maintaining relationships with stakeholders across the organization; • Collaborating with cross-functional teams to identify and prioritize IT initiatives; • Providing technical guidance and support to IT teams; • Ensuring compliance with regulatory requirements and industry standards. The ideal candidate will have: • 10+ years of experience in IT, preferably in Service Delivery; • Strong technical expertise in Microsoft 365 administration; • Proven leadership skills with the ability to inspire and motivate a team; • Excellent communication and interpersonal skills; • Ability to work effectively in a fast-paced environment; • Experience working in a global organization or with diverse stakeholders. We offer: • Hybrid work options; • Competitive compensation package; • Collaborative environment that values diversity, equity, and inclusion.