LPP Pension Benefits Manager

80 - 100%, Lausanne / Smart Working
Shape your future with
LPP Pension Benefits Manager
80 - 100%, Lausanne / Smart Working
Shape your future with us!
Every claim tells a human story. And behind every file, a dedicated team doing everything to find the best solution. If you love challenges, doing a job well, and making a tangible impact - you're in the right place.
In the Customer Operations sector, you will help shape the customer experience for those who have suffered a loss and are receiving benefits. Our clients are at the center of our concerns, and we seek, with them, a solution adapted to their needs. By systematically applying the motto 'Customer first,' we guarantee very high customer satisfaction.
What awaits you
Independent processing of benefit cases within the framework of occupational pensions (LPP) in case of disability and death
Legal and medical examination of benefit applications, requesting necessary documents, determining due benefits, and establishing benefit statements
Written and telephone contact with external clients (insured persons, employers, doctors, legal representatives, and other social insurances)
Coordination of benefits with the health or accident insurer as well as with the disability insurance (AI)
Administration of ongoing pensions and periodic entitlement reviews (revisions)
Participation in continuous process improvement
What you bring
Holder of a commercial employee's CFC or equivalent training, or in the medical field (e.g., pharmaceutical assistant)
Professional experience in the field of social insurance claims or several years of experience in the second pillar (a certificate would be an asset)
Interest in process analysis and development
Perfect command of French (oral and written)
Knowledge of German or English would be an asset
Dynamic, agile personality who prioritizes autonomous work while having a team spirit
What we offer you
We are convinced that satisfied employees achieve better performance. That's why we offer salary supplements that provide tangible benefits beyond the ordinary.
Flexibility and freedom: Smart Working (flexible work model), annual working hours, five weeks of vacation (six weeks from age 50), two additional weeks of vacation granted every five years, option to purchase up to ten additional vacation days per year
Work-life balance: family-friendly meeting times, 22 weeks of maternity leave, eight weeks of parental leave for the other parent, childcare subsidies, company family allowances, days off for caring for relatives or in difficult personal situations
Pensions and insurance: an attractive pension fund offering extended supra-mandatory benefits and savings options, and up to 30% discount on insurance products
Flexible benefits: AXA Shareplan (employee participation), CHF 500 per year on the Swibeco benefits platform, reduced-price lunch meals or Lunch Card, Smart Working allowance of CHF 200 per year
Mobility: reimbursement of half-fare travelcard, Reka-Pay up to CHF 1000 per year (20% discount), fleet discounts, free electric charging station, AXA bikes to borrow
Work-life balance: free health check-ups, health weeks each year, various physical activity offerings (online and on-site), massage offers, rest rooms, Employee Care, online health portal, various seminars and events around health prevention and mental health
Development: three days for individual training, wide range of learning and development opportunities, free coaching, financial participation in further training, promotion of internal mobility, talent development offerings, seminars for those over 55 (AXA Horizon), involvement in communities on various topics, participation in innovative projects (Innoday, AXA Hackathon, UnConference), two days dedicated to volunteer work (environment and social)
Your future workplace
Chemin de Primerose 11, 1007 Lausanne
Send your application!
Do you have questions or need help? Do not hesitate to contact Grégory Boucard by email at
Diversity and inclusion are core values at AXA
Open-mindedness, tolerance, respect for what makes us different as well as what brings us together are the essential characteristics of collaboration at AXA Switzerland. We want to promote equal opportunities and remove barriers in the recruitment process.
If you need help or individual accommodations due to a disability, neurodivergence, and/or health issue, you can contact the Recruiting team at any time:
About AXA
At AXA, we are convinced that everyone has the potential to actively contribute to shaping the future. Our goal is to create a dynamic, encouraging, and progressive work environment that stimulates and inspires you. With a culture marked by equal collaboration, trust, and diversity. With our modern working conditions, we aim to consider the needs of our employees and help you develop your strengths, take responsibility, and engage within your team for new ideas. This will allow you to evolve personally and shape the world of tomorrow with us, by protecting what truly matters.
Would you like to learn more about AXA as an employer and dive into our work environment? Then you're in the right place on our Career page.
We await your application!
For administrative and data protection reasons, only complete applications (CV, certificates, etc.) submitted via the online application link will be considered.
We do not accept applications from recruitment agencies for this position. jid426702fafr jit0834afr jpiy26afr