PME Flottes Manager

Why work for P&V Group? - The P&V Group is a cooperative insurance company that aims to make insurance accessible to as many people as possible and participate in the construction of a solidary world through various initiatives such as the P&V Foundation. - We are a Belgian group, which means that all decisions are also made in Belgium. - The P&V Group places human beings at the center of its concerns, both its employees and its clients. We want to remain a humane group while maintaining our position on the Belgian insurance market. The P&V Group supports a policy of diversity and inclusion during the recruitment of its employees. We are looking for talents above all, regardless of gender, age, origin, cultural affiliation or belief. As a cooperative, one of the pillars of the P&V Group is solidarity. We see our company as a representation of the diverse society in which we live. Are you looking for a job where you feel at ease? Where you can put your knowledge and experience in insurance and fleets to good use and where you have the opportunity to develop further? A job where you can make a difference for your SME clients and where you can use your expertise, in collaboration with your colleagues, to ensure the correct management of their simple and complex fleets? P&V Group is looking for an additional manager for its 'PME Flottes' (Operations Non-Life) team to provide excellent service to our clients. As a Fleet Manager, you will ensure, in collaboration with your colleagues, the complete management of simple, semi-complex, and complex fleets for SMEs. Specifically, you will be responsible for: Managing your portfolio of fleets from A to Z independently. Analyzing questions posed by clients/intermediaries, evaluating them, and discussing them with all parties concerned. Negotiating, by phone and in writing, with all parties concerned to reach an appropriate solution to present to the client in a professional manner. Assuring supply and support for colleagues in managing other portfolios. For optimal management of complex fleets, sharing best practices regularly with colleagues. On a daily basis, the following tasks are part of your fleet manager function: Writing and issuing (in accordance with acceptance criteria) proposals for adjusting semi-complex/complex contracts. Processing administrative tasks efficiently and quickly and ensuring rigorous follow-up of assigned files. Writing and issuing policies, amendments, attestations, and legal documents in accordance with established service level agreements to ensure rapid and correct administrative processing. Handling cancellations, suspensions, terminations, and other contract modifications primarily semi-complex to complex, also within the framework of established service level agreements. Providing clients and intermediaries with accurate information on the technical aspects of our products, services, and contracts. Examining risks and accepting them in accordance with subscription standards established by P&V Group. Analyzing and proposing solutions for any risk outside tariff (possibly after expert approval) to continue responding to client/intermediary needs. In performing all the tasks listed above, always be vigilant and report any potential risks regarding ethics, compliance, and money laundering. You hold a bachelor's degree or equivalent experience in a similar function. Ideally, you have at least two years of relevant experience as an administrator of fleets. Experience in managing complex fleets (with regularizations) is a plus. You communicate fluently (in writing and orally), both in French and Dutch. You can demonstrate that you are a team player but can also work independently on your own files. You like to work with precision, are well-organized, and know how to set priorities while keeping the client at the center of your concerns and communicating correctly with all parties concerned. You do not fear difficult situations or negotiations, but you resolve them in a - Type of contract: indefinite duration - Place of work: Brussels combined with telework Rue Royale 151, 1210 Brussels Desguinlei 92, 2018 Antwerp - Extra legal benefits: The P&V Group offers ... French, Compliance, Insurance, Attentive, Best Practices, Writing, Operations, Communication, Job search, Negotiations, Teamwork, Administration, Bargaining, Dutch, French, Operations, Research, Dutch, Client service, Research, Fleet management, Standard EN Original job ad is published on StepStone.be – Set up a Jobagent at StepStone now and find your dream job! https://bit.ly/2jPYsZC Find similar jobs, information about employers and career tips on StepStone.be!
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