Product Manager III, Seller Experience

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Are you actively looking for a new opportunity? Or just browsing the market? Well… you’ve come to the right place!

We are on a mission to empower businesses that form the backbone of the global economy. You will play a key role within our NuORDER by Lightspeed group to help Lightspeed design great products and make informed, data-driven decisions.

Looking for a dynamic and highly collaborative work environment that touches a vast global clientele? Let's talk! The person in the role of Product Manager III, Seller Experience is responsible for the vision to help world-class brands showcase their merchandise and connect them to retail buyers on NuORDER by Lightspeed. The ideal candidate has a strong background in product management, product strategy, UX, and data analysis, as well as a passion for creating exceptional user experiences in the retail sector. Do you have an entrepreneurial spirit, a knack for problem-solving, and a desire to make a major impact on the future of the company? The team would love to hear from you!

Your Responsibilities:

• Own the B2B Selling Strategy: Drive the overall product strategy to build a compelling value proposition that meets the needs and core jobs-to-be-done of our brands (the supply side of the NuORDER platform).

• Build a World-Class Selling Experience: Collaborate with diverse brands worldwide, from emerging labels to global giants, to understand their needs and create an unparalleled wholesale selling experience.

• Manage the End-to-End Sales Journey: Oversee the complete lifecycle of B2B transactions, owning the journey from when an item is purchased to its full payment.

• Drive Key Transactional Features: Hold direct product accountability for major functional touchpoints, including Brand Profiles, Buyer Management, Analytics, Checkout Experience, Billing, B2B Payments, and Order Tracking, ensuring seamless processing and delivery for the buyer clientele.

• Execute with Impact: Work closely with Engineering, Design, and Go-to-Market teams to translate strategic vision into roadmaps and Product Requirements Documents (PRDs), leading to the launch of features that move the needle on usage, conversion, and business metrics.

What You Bring to the Team:

• Deep Product Management Expertise: Minimum 5 years of proven product management experience demonstrating exceptional mastery of the profession.

• The "Owner-Manager" Mindset: A strong focus on business impact and company viability, treating the product as your own business and driving measurable revenue outcomes.

• Strategic & Innovative Thinking: A problem-solving mindset that doesn't just execute but consistently brings fresh, innovative ideas and strategies to the table.

• Exceptional Leadership & Communication: Strong storytelling skills, with the ability to effectively influence, align, and guide cross-functional teams and external stakeholders.

• Data-Driven & User-Centric Culture: An approach deeply rooted in metrics and user needs to guide product decisions, with a strong ability to translate insights into action.

• UX & Experimentation Skills: A solid understanding of UX best practices combined with hands-on, rigorous knowledge of A/B testing methodologies to optimize the user journey.

• Big Tech & 0-to-1 Experience: Proven experience within large technology environments (Big Tech), with a demonstrated track record of building and scaling complex products from scratch (0 to 1).

We know that one person doesn't fit all. If you’re not sure if your profile fits the role, click “Apply Now” to find out!

Dare to make a change:

You will be able to enjoy:

• a flexible work environment that will allow you to give your best (3 days a week in the office)

• a culture that celebrates performance

• the opportunity to make an impact within a team that's large enough to grow professionally, but agile enough for your voice to be heard

• opportunities that will shape your career

Not to mention benefits designed to foster your happiness, health, and fulfillment:

• Flexible paid time off and remote work policies

• Stock option purchases, because it’s your company too

• Contributions to your retirement plan, because your future matters to us

• Training opportunities to develop your skills and career

• A health and wellness allowance to keep you feeling your best

• Time off to volunteer and engage in your community

• Interest groups, ranging from employee-led groups to sponsored sports teams

• A computer purchase program to acquire your personal MacBook

• Enhanced parental leave to support growing families

Propel your growth. Find your team.

At Lightspeed, your growth is our priority. We invest in you through continuous learning opportunities, international mobility, and benefits designed to support you, all within a motivated, diverse, and inclusive team that is passionate about the success of our communities.

Lightspeed is proud to be an equal opportunity employer and is committed to creating an inclusive and barrier-free workplace.

Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

About Us

Powering the businesses that power the global economy, Lightspeed’s all-in-one commerce platform helps merchants innovate to simplify, adapt, and deliver exceptional customer experiences. Our cloud-based solution transforms and unifies online and offline operations, omnichannel sales, expansion with new locations, international payments, financial solutions, and connecting to supplier networks.

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