Management Sales and Service (m/f/d)

Technical services in the field of measurement and control technology

Location: Southwest Germany Region, Remote

Shaping the future

You are a passionate and experienced Sales and Service Manager with expertise in technical services, leading a sales and service team, in acquisition, and in project management.

For you, fun and enjoyment at work mean success and recognition within a highly motivated team. You are well-organized and structured. Your ability to motivate and inspire others is among your talents. If you are enthusiastic about a technical environment in a technically demanding field with a high degree of responsibility and flexibility, and if you radiate these qualities, you should read on.

Our client is a medium-sized manufacturing group of companies with a parent company in Switzerland (100 employees). The service division is managed from two locations in Germany (30 employees). The company offers an interesting range of tasks combined with a likeable, medium-sized management team.

Responsibilities

The Managing Director, together with another Managing Director, is jointly responsible for the technical service division of the group of companies at 3 locations. They are focused on sales and the strategic and operational further development of one of the two product and service portfolios. The goal is to stabilize the customer base and generate sustainable growth through new customers and innovative services/products.

• Overall responsibility for Sales/Market (strategic & operational)

• Leadership, motivation, and development of the teams

• Stabilize customer relationships and actively work the market

• Expansion of existing and identification of new application areas (e.g., digitalization of measurement and control technology)

• Analysis of market trends, competitors, and customer needs

• Responsibility for bid strategies, pricing, and contract negotiations

• Participation in trade fairs, conferences, and industry events

• Building and recruiting missing key personnel in the service business

• Ensuring high service quality, customer proximity, and market presence

• Development and scaling of the service portfolio

• Close cooperation with the parent company

• Responsibility for budget, achievement of targets, further development & operational excellence

• Development and maintenance of the product & service portfolio

Qualifications

Technical Qualifications

• Management experience as Head of Sales, Managing Director / Department Head in an industrial environment – focus on market, sales

• Completed degree in Engineering (e.g., Mechanical Engineering, Process Engineering, Electrical Engineering) or Industrial Engineering with a technical focus

• Knowledge in the field of industry, service/engineering, or measurement and control technology (MSR-Technik)

• Proven experience in building and developing service organizations

• Sales experience in technically demanding services

• Experience in managing multiple locations and diverse teams (teams on the road and at multiple sites)

• Very good business administration and strategic skills

• Very good product management skills for services and technical products

• Strong negotiation and communication skills (internal and external)

• Strong customer orientation, feel for market changes and trends

Personal Competencies

• Entrepreneurial personality with healthy ambition and hands-on mentality. Practical person

• Listens first, then gets involved

• Strong leadership skills: challenges & supports, provides direction, takes responsibility, and simultaneously thinks “with the minds of the people”

• High social competence, stability & reliability – especially in situations of change

• Role model with social responsibility and solid general education

• Enthusiastic, integrative, and motivating – can win people over for common goals

• Strong execution skills, pragmatic, solution-oriented

• Resilient, decisive, responsible

• Analytical skills and market understanding

• “Easy-to-work-with” – uncomplicated, open, and trustworthy personality. Empathetic in dealings with colleagues, customers, and suppliers

• “Getting things done” – strong results orientation, high performance record, and willingness to get involved in the entire value chain

• High self-initiative and results orientation

• Fluent German; good English skills

• Willingness to travel >50% (national/international)

Benefits

Our client offers more than just a good working atmosphere. In addition to exciting projects and interesting future topics, this company values openness, mutual appreciation, respect, and a high degree of job security. If you are interested in this position in a successful company, we look forward to receiving your application via the button on this page. For confidential initial contact, Mr. Michael Schuhmann is available by phone at +49 1712787415, even outside of regular business hours.

We look forward to speaking with you!

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