Commercial Management Sales and Service (m/w/d)

Technical service in the field of measurement and control technology

Location: Southwestern Germany, Remote

shape the future

You are a passionate and experienced sales and service leader with expertise in technical services, team management, acquisition, and project management.

For you, fun and joy at work mean success and recognition within a highly motivated team. You are well organized and structured. Your ability to motivate and inspire others counts among your talents. If you are excited about a technical environment in a technically demanding field with high responsibility and flexibility, and you also radiate these properties, then please continue reading.

Our client is a medium-sized industrial group of companies. The service department is managed from two locations in Germany. The company offers an interesting task field combined with a sympathetic middle-class leadership team.

Aufgaben

The Commercial Manager is jointly responsible with another Commercial Manager for the technical service department of the company group at three locations. He is focused on sales and the strategic and operational development of one of two product and service portfolios. The goal is to stabilize the customer base and generate sustainable growth through new customers and innovative services/products.

• Overall responsibility for the Sales/Market area (strategic & operational)
• Leadership, motivation, and further development of teams
• Stabilize customer relationships and actively work on the market
• Expand existing and identify new application areas (e.g., digitalization of measurement and control technology)
• Analyze market trends, competitors, and customer needs
• Responsibility for offer strategies, pricing, and contract negotiations
• Participation in trade fairs, conferences, and industry events
• BUILDING AND RECRUITMENT OF KEY PERSONNEL IN THE SERVICE AND SERVICE BUSINESS
• Ensure high service quality, customer proximity, and market presence
• Development and scaling of the service portfolio
• CLOSE COLLABORATION WITH THE PARENT COMPANY
• Responsibility for budget, goal achievement, further development & operational excellence
• Development and maintenance of product & service portfolios

Qualification

Fachliche Qualifikation

• Leadership experience as Sales Manager, Commercial Manager / Department Head in an industrial environment – focus on market, sales
• Degree in Engineering (e.g., Mechanical Engineering, Process Engineering, Electrical Engineering) or Industrial Engineering with a technical focus
• Knowledge in the field of industry, service/engineering or MSR technology
• Proven experience in building and further developing service organizations
• Sales experience in technically demanding services
• Experience in leading multiple locations, heterogeneous teams (teams on the move and at multiple locations)
• Very good business and strategic skills
• Very good product management skills for services and technical products
• Strong negotiation and communication skills (internally and externally)
• A strong customer orientation, sense of market changes and trends

Persönliche Kompetenzen

• Entrepreneurial personality with a healthy ambition and hands-on mentality. Practitioner
• Hears first, works itself in
• A strong leadership skills: demands & fosters, gives orientation, takes responsibility, and thinks simultaneously