Management Sales and Service (m/f/d)

Technical services in the field of measurement and control technology

Location: Southwest Germany Region, Remote

Shaping the Future

You are a passionate and experienced sales and service manager with expertise in technical services, leading a sales and service team, in acquisition, and in project management. For you, fun and enjoyment at work mean success and recognition within a highly motivated team. You are well-organized and structured. Your ability to motivate and inspire others is among your talents. If you are enthusiastic about a technical environment in a technically demanding field with a high degree of responsibility and flexibility, and radiate these qualities, you should read on.

Our client is a medium-sized manufacturing group of companies. The service division is managed from two locations in Germany. The company offers an interesting field of activity combined with a likeable, medium-sized management team.

Responsibilities

Together with another managing director, the managing director is jointly responsible for the technical service division of the group of companies at 3 locations. He/she is focused on sales and the strategic and operational further development of one of two product and service portfolios. The goal is to stabilize the customer base and generate sustainable growth through new customers and innovative services/products.

• Overall responsibility for the sales/market division (strategic & operational)
• Leadership, motivation, and development of the teams
• Stabilize customer relationships and actively cultivate the market
• Expansion of existing and identification of new application areas (e.g., digitalization of measurement and control technology)
• Analysis of market trends, competitors, and customer needs
• Responsibility for quotation strategies, pricing, and contract negotiations
• Participation in trade fairs, conferences, and industry events
• Building and recruiting missing key personnel in the service and support business
• Ensuring high service quality, customer proximity, and market presence
• Development and scaling of the service portfolio
• Close collaboration with the parent company
• Responsibility for budget, target achievement, further development & operational excellence
• Development and maintenance of the product & service portfolio

Qualifications

Professional Qualifications

• Management experience as Sales Director, Managing Director / Divisional Manager in an industrial environment – focus on market, sales
• Completed degree in Engineering (e.g., Mechanical Engineering, Process Engineering, Electrical Engineering) or Business Engineering with a technical focus
• Knowledge in the areas of industry, service/engineering, or measurement and control technology (MSR-Technik)
• Proven experience in building and developing service organizations
• Sales experience in technically demanding services
• Experience in managing multiple locations, diverse teams (teams on the road and at multiple locations)
• Very good business management and strategic skills
• Very good skills in product management for services and technical products
• Strong negotiation and communication skills (internal and external)
• Strong customer orientation, feel for market changes and trends

Personal Competencies

• Entrepreneurial personality with healthy ambition and hands-on mentality. Practically oriented.
• Listens first, then gets involved.
• Strong leadership skills: demands & supports, provides direction, takes responsibility, and simultaneously thinks from the perspective of others.
• High social competence, stability & reliability – especially in situations of change.
• Role model with social responsibility and solid general education.
• Enthusiastic, integrative, and motivating – can win people over for common goals.
• Strong execution skills, pragmatic, solution-oriented.
• Resilient, decisive, responsible.
• Analytical skills and market understanding.
• "Easy-to-work-with" – uncomplicated, open, and trustworthy personality. Empathetic in dealing with colleagues, customers, and suppliers.
• "Getting things done" – strong results orientation, high performance record, and willingness to pitch in across the entire value chain.
• High self-initiative and results orientation.
• German is native language; very good English skills.
• Willingness to travel >50% (national/international).

Benefits

Our client offers more than just a good working atmosphere. In addition to exciting projects and interesting future topics, this company values openness, mutual appreciation, respect, and a high degree of job security. If this position in a successful company interests you, we look forward to receiving your application by email. For a confidential initial contact, Mr. Michael Schuhmann is available by phone at +49 1712787415, even outside of normal business hours.

We look forward to speaking with you!

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