Commercial Management (m/w/d) Sales and Service

Technical Service in the Field of Measurement and Control Technology

Location: Southwestern Germany, Remote

Shape the Future

You are a passionate and experienced sales and service leader with expertise in technical services, team management, and project management.

For you, fun and joy at work mean success and recognition within a highly motivated team. You are well-organized and structured. Your ability to motivate and inspire others counts among your talents. If you are excited about a technical environment in a technically demanding field with high responsibility and flexibility, and you also radiate these properties, please continue reading.

Our client is a medium-sized industrial company group. The service department is managed from two locations in Germany. The company offers an interesting task field combined with a sympathetic middle management team.

Tasks

The Commercial Manager is jointly responsible for the technical service department of the company group at three locations, along with another Commercial Manager. He focuses on sales and the strategic and operational development of one of two product and service portfolios. The goal is to stabilize the customer base and generate sustainable growth through new customers and innovative services/products.

• Overall responsibility for the Sales/Market area (strategic & operational)
• Leadership, motivation, and further development of teams
• Stabilize customer relationships and actively market the product/service portfolio
• Expand existing and identify new application areas (e.g., digitalization of measurement and control technology)
• Analyze market trends, competitors, and customer needs
• Responsibility for offer strategies, pricing, and contract negotiations
• Participation in trade fairs, conferences, and industry events
• BUILDING AND RECRUITMENT OF KEY PERSONNEL IN THE SERVICE AND SALES BUSINESS
• Ensure high service quality, customer proximity, and market presence
• Development and scaling of the service portfolio
• Closely cooperate with the parent company
• Responsibility for budget, target achievement, further development & operational excellence
• Development and maintenance of product/service portfolios

Qualification

Professional Qualification

• Leadership experience as Sales Manager, Commercial Manager / Department Head in an industrial environment – focus on market, sales
• Degree in Engineering (e.g., Mechanical Engineering, Process Engineering, Electrical Engineering) or Industrial Engineering with a technical focus
• Knowledge of the industry, service/engineering or MSR technology
• Proven experience in building and further developing service organizations
• Sales experience in technically demanding services
• Experience in leading multiple locations, heterogeneous teams (teams on the move and at multiple locations)
• Very good business and strategic skills
• Very good product management skills for services and technical products
• Strong negotiation and communication skills (internally and externally)
• A strong customer orientation, sense of market changes and trends

Personal Competencies

• Entrepreneurial personality with a healthy ambition and hands-on mentality. Practitioner
• Hears first, works himself in
• Outstanding leadership skills: demands & fosters, gives orientation, takes responsibility, and thinks simultaneously