German Speaking Customer Support Representative - Remote in Greece

Patrique Mercier Recruitment JP is looking for a talented German Speaking Customer Support Representative to join our team remotely from Greece! This role offers the unique opportunity to work from the comfort of your own home while providing exceptional support to our German-speaking customers. You will be responsible for assisting clients with their inquiries, ensuring a positive customer experience, and helping them navigate our products and services. If you are enthusiastic, customer-oriented, and have excellent communication skills in both German and English, we would love to hear from you! As a German Speaking Customer Support Representative, your key responsibilities will include: • Providing top-notch customer support via phone, email, and chat; • Resolving customer inquiries and issues in a timely and professional manner; • Collaborating with internal teams to resolve complex customer issues; • Maintaining accurate records of customer interactions; • Staying up-to-date on product knowledge and services to provide informed support; • Meeting or exceeding performance targets and key performance indicators (KPIs). What we offer: • A competitive salary and benefits package; • The opportunity to work remotely from Greece; • Ongoing training and development opportunities; • A dynamic and supportive team environment; • Flexible working hours and a healthy work-life balance. Requirements: • Fluency in German (spoken and written); • Excellent communication skills in English; • 1-2 years of experience in customer-facing roles or similar industries; • Strong problem-solving and analytical skills; • Ability to work independently and as part of a team; • Familiarity with CRM software (e.g., Salesforce) is an asset. If you are passionate about delivering exceptional customer experiences, have excellent communication skills in German and English, and are looking for a new challenge, we would love to hear from you! Apply now to join our team as a German Speaking Customer Support Representative!