German-Speaking Customer Support - Marseille, France

Are you ready to take your German language skills to the Mediterranean and build your career in one of Frances most vibrant coastal cities? We are looking for a German-Speaking Customer Support Specialist to join our international team in Marseille ! Why Marseille? Marseille is a city full of character, culture, and energy. As Frances oldest city, it combines rich history with a bold, modern spirit. Enjoy breathtaking sea views, crystal-clear calanques, lively markets, and world-famous cuisine.… What you will do: * Provide excellent customer support to German-speaking customers via phone, email, and chat. * Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner. * Troubleshoot technical issues and provide guidance on product usage. * Maintain a high level of customer satisfaction by exceeding expectations. * Collaborate with other team members to share knowledge and improve processes. * Update and maintain customer records accurately. * Stay up-to-date with product knowledge and industry trends. What you bring: * Native or fluent German language skills (written and spoken). * Excellent communication and interpersonal skills. * Strong problem-solving abilities and attention to detail. * Ability to work independently and as part of a team. * Proficiency in using computers and relevant software. * Previous customer support experience is a plus. What we offer: * Competitive salary and benefits package. * Opportunity to work in a multicultural and international environment. * Comprehensive training and ongoing support. * Career growth and development opportunities. * Relocation assistance to Marseille (if applicable). * A fun and supportive work environment. * The chance to live and work in the beautiful city of Marseille! If you are a motivated and customer-focused individual with excellent German language skills, we encourage you to apply! Join our team and start your exciting career in Marseille. Apply now by submitting your resume and cover letter.