German Speaking - Bank Customer Service in Malta - Sales Exp. Required

• Provide exceptional customer service by managing inquiries related to banking products and services in both German and English.
• Utilize your sales experience to understand customer needs and recommend suitable financial solutions.
• Assist customers with account openings, transactions, and general banking inquiries.
• Collaborate with the sales team to achieve and surpass company sales targets.
• Effectively resolve customer complaints and issues to ensure a satisfying experience.
• Document all customer interactions and transactions accurately in our systems.
• Stay updated on banking products, services, and regulatory requirements to assist customers efficiently.

Requirements

• Fluency in German and proficiency in English; knowledge of additional languages is a plus.
• A minimum of 2 years experience in customer service, preferably in a banking or sales context.
• Proven track record in sales and achieving targets.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
• Experience with banking software and CRM systems is beneficial.
• Willingness to relocate to Malta and embrace a new cultural experience.

Benefits

• Career growth opportunities in a renowned global bank.

• International & diverse work environment.
• Competitive performance bonuses.
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
• Yearly salary €25.000 excluding bonuses.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Work for a Great Place to Work-Certified Company.
• Relocation package (reviewed case by case)
• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!