German Customer Support Representative Porto, Portugal

Are you ready to take your career abroad and discover life in one of Europes most charming and picturesque coastal cities? Join our international team in Porto , Portugal, and become part of a global company that values communication, collaboration, and growth. Were looking for German-speaking Customer Support Representatives who are enthusiastic about helping customers and excited to experience the vibrant lifestyle of Porto. About the Role As a German Customer Support Representative, you will… * Provide excellent customer service to German-speaking customers via phone, email, and chat. * Address customer inquiries, resolve issues, and provide solutions in a timely and professional manner. * Assist customers with product information, troubleshooting, and order-related queries. * Maintain a high level of product knowledge to effectively support customers. * Collaborate with other team members to ensure customer satisfaction. * Adhere to company policies and procedures. What We Offer: * Competitive salary and benefits package. * Relocation assistance to Porto, Portugal. * Comprehensive training program to help you succeed. * Opportunities for career advancement and professional development. * A supportive and collaborative work environment. * The chance to live and work in the beautiful city of Porto. Requirements: * Native-level fluency in German (spoken and written). * Excellent communication and interpersonal skills. * Ability to work in a fast-paced environment and handle multiple tasks. * Strong problem-solving and troubleshooting abilities. * Customer-focused and passionate about providing exceptional service. * Previous customer service experience is a plus. * EU Citizenship or valid Portuguese work permit.