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Nordicrecruiters

11 months ago

German Customer Support Representative in Madrid, Spain

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Company information

Company
Nordicrecruiters
Location
Deutschland, Schleswig-Holstein, Kiel Germany
Posted
11 months ago
View all jobs at Nordicrecruiters

Job description

Are you ready to take your career abroad and experience life in one of Europes most vibrant, sunny, and culturally rich capitals? Join our international team in Madrid, Spain, and become part of a global company that promotes teamwork, personal development, and cultural diversity. We are searching for German-speaking Customer Support Representatives who are passionate about helping others and excited to begin a new chapter in a world-class European city. About the Role As a German Customer Support Representative, you will be the first point of contact for our German-speaking customers. You will provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. You will handle a variety of customer interactions, including phone calls, emails, and chat. Key Responsibilities Provide excellent customer service to German-speaking customers. Address customer inquiries and resolve issues efficiently and effectively. Handle customer interactions via phone, email, and chat. Maintain a positive and professional attitude at all times. Work collaboratively with other team members to achieve common goals. Follow company policies and procedures. Meet or exceed performance targets. What We Offer Competitive salary and benefits package. Relocation assistance. Comprehensive training program. Opportunities for professional development and growth. A multicultural and diverse work environment. The chance to live and work in Madrid, Spain. Requirements Native-level fluency in German (both written and spoken). Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Strong problem-solving skills. Ability to work independently and as part of a team. Customer service experience is a plus. Flexibility to work various shifts, including weekends and holidays. How to Apply If you are a motivated and customer-focused individual with a passion for helping others and you speak German fluently, we encourage you to apply. Please submit your resume and cover letter. We look forward to hearing from you!

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