German Customer Support Representative Athens, Greece

Are you ready to take your career abroad and experience life in one of Europes most historic and sun-filled capitals? Join our international team in Athens , Greece, and become part of a company that values growth, collaboration, and cultural diversity. Were looking for German-speaking Customer Support Representatives who are motivated, customer-oriented, and excited to discover everything life in Athens has to offer. About the Role As a German Customer Support Representative, you'll be the first point of contact for our German-speaking customers. You'll provide excellent customer service by answering inquiries, resolving issues, and ensuring a positive customer experience. What You'll Do * Respond to customer inquiries via phone, email, and chat. * Provide accurate and helpful information about our products and services. * Troubleshoot and resolve customer issues effectively. * Escalate complex issues to the appropriate departments. * Maintain customer records and update information in our CRM system. * Meet or exceed performance goals and quality standards. * Collaborate with team members to share knowledge and improve processes. * Stay up-to-date on product knowledge and industry trends. What You'll Need * Fluency in German (Native or C1 level). * Excellent communication and interpersonal skills. * Strong problem-solving and analytical abilities. * Ability to work independently and as part of a team. * Customer-focused with a passion for providing exceptional service. * Ability to adapt to a fast-paced environment. * Experience in customer service or a related field is a plus. * High school diploma or equivalent. What We Offer * Competitive salary and benefits package. * Relocation assistance to Athens. * Comprehensive training program. * Opportunities for career growth and development. * A supportive and collaborative work environment. * The chance to live and work in a vibrant and exciting city. * Health insurance. * Paid time off. * Employee discounts. * Team building activities and social events. How to Apply If you are interested in joining our team, please submit your resume and cover letter. We look forward to hearing from you!