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Confidential

2 months ago

Reclame Aqui Specialist Manager

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Company information

Company
Confidential
Location
Brasil, Sudeste, Estado de São Paulo, São Paulo Brazil
Posted
2 months ago
View all jobs at Confidential

Job description

Job Description The Reclame Aqui Specialist Manager position will be responsible for the complete management of customer service and company strategies on the Reclame Aqui platform, working in person in São Paulo, SP, on a full-time basis. On a day-to-day basis, the person will continuously monitor consumer complaints and reviews, analyze recurring causes, propose action plans to reduce negative indices, and ensure agile, consistent, and empathetic responses. They will also structure...

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