IT Services Manager – Infrastructure

Job description

IT Services Manager – Infrastructure São Paulo – SP We are looking for an IT Services Manager to lead the critical 24x7 operation of global services, acting as a strategic link between Brazil and international matrix. Main responsibilities: Manage 24x7 operation and technical teams with multidisciplinary expertise (Wintel, Unix, DB, Storage, Cloud) Ensure compliance with SLA and contractual KPIs Lead critical incidents and coordinate war rooms Supervise ITIL processes and ensure...

Required skills

processes it manager services kpis são paulo cloud infrastructure itil storage operation unix sla sp global incident wintel db 24x7 war rooms

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