Operations, Quality, and Inventory Manager - Mercado envíos

At Mercado Libre, we are democratizing commerce, money, and payments in Latin America.

At Mercado Envíos, we manage the inventory of those who sell on our platform and deliver products to those who buy, improving their experience. In a constantly evolving world, our ability to quickly deliver products purchased through Mercado Libre has become a requirement to compete. Be part of the team that is transforming logistics in Latin America, offering world-class customized solutions and integrating local and regional carriers, through commerce that knows no borders.

We have a challenge for those who:

• Vibrate with entrepreneurial energy: they are driven by curiosity, never give up, and focus on exceeding their own limits.
• Give their all because they enjoy working with commitment and dedication.
• See changes as opportunities and learn from their mistakes.
• Excellence and execution are key in their way of doing things.
• Promote a good atmosphere, bringing joy and fun.
• Know how to build with other people and enjoy working in a team.

Imagine undertaking challenging, dynamic, and innovative projects and being responsible for:

• Strategic Vision and Leadership: Define and execute the annual strategy of the area aligned with the financial objectives of the business. Make agile decisions to maximize profitability, reduce costs, and mitigate risks.
• Regional Multi-site Management: Supervise and standardize inventory and quality operations across multiple warehouses. Rigorously control indicators, identifying opportunities to improve operational efficiency.
• Human Capital Development: Build and mentor high-performance teams at all levels. Foster a proactive culture of ownership, guiding leaders to make business-focused decisions.
• Innovation and Continuous Improvement: Utilize data analysis to create predictive strategies that prevent deviations. Drive the adoption of technologies and methodologies (Lean, Six Sigma) to optimize processes.
• Corporate Synergy (ICQA GO): Collaborate closely with the central ICQA GO team to align local tactics with regional guidelines, ensuring compliance with policies and sharing best practices.
• Strategic Communication and Influence: Build strong alliances with key areas (Operations, Logistics, Finance, and Technology). Persuasively communicate results to influence senior management decisions.

Requirements:

• Hold a completed bachelor's degree in Industrial Engineering, Logistics, Business Administration, or related fields. A postgraduate degree is desirable.
• Have a minimum of 5 years of experience in managerial roles, managing multiple teams and distribution centers, as well as defining and implementing strategies at a regional level.
• Possess experience in managing operations in distribution centers, inventories, and quality control, as well as in designing standardized processes that guarantee regional scalability.
• Have proven experience interacting, negotiating, and influencing multiple stakeholders and senior directors, as well as in building, developing, and managing multiple work teams, promoting team autonomy and high performance.
• Have certification in continuous improvement methodologies (Lean, Six Sigma) is desirable.

We offer you.

• Be part of a company with an entrepreneurial spirit where we love to think big and long-term.
• Be the protagonist of your development in an environment of opportunities, learning, growth, expansion, and challenging projects.
• Share and learn as a team alongside great professionals and specialists.
• An excellent work environment, with everything you need to have a great experience.